Español
Core monitoring and analysis in real time
«JSC Ingenium’s revolutionary new monitoring system displays all the elements in each client’s service, and identifies any type of incident in real time»
Main Advantages:
- Unified monitoring of all elements in the service: network, systems, communications, business….
- Complete forensic analysis to identify possible causes and decide on corrective measures.
- Intelligent system for analysing and classifying technical and business alarms.
- Different dashboards depending on the management support level.
- Ability to anticipate degradation of the service.
- Multi source trend analysis of the evolution of all the available sources (including automatic events and user annotations), enriching the information.
- Integration of user annotations (information enrichment).
- Multi source event correlation: First cause analysis.
Proactivity, events and sheduled tasks management
Ticketing tool integration
Consumption control
Reliability engineering
IA – Automatic anomaly detection
MONITORING
- Enables any incident or anomaly to be identified and monitored immediately.
- Alarms classified by severity.
- Alarms provide complete information about the problem identified and recommended actions and information links.
EXPERT SYSTEM
- Incident triage.
- Enables integration of various ticketing tools.
«Pharos enables comparison of the evolution of all the available sources, enriching the information»
Classification as Technical and Business Alarms
Service Alarm Management
- Unexpected service behavior.
- Effectivity loss.
- …
Infrastructure Alarm Management
- Physical node failure.
- Network failure.
- External link failure.
- …
Business Alarms Management
Business performance monitoring. Product operation monitoring.
- Consumption control.
- Product renewal.
- Rated traffic.
- Customer expenditure.
- Service statistics.
- …
